Delete your account
RankLift (com.ranklift.app)
In the app
- Open RankLift and go to your profile.
- Open Settings, then Account.
- Tap Delete account and confirm.
The account is deleted immediately and you are signed out.
Without the app
If you no longer have the app, send an email from the address of your account to support@getranklift.com with the subject “Delete my account”. We delete the account within 30 days and confirm by email.
What is deleted
- Your account and sign-in data (email address, name)
- Your profile (username, avatar, country)
- Your body data and body weight history
- All workouts, plans, ranks and rank history
- Your nutrition diary, meals, recipes, water log and notes
- Your league and leaderboard entries
What is kept
Nothing is kept in the live system. Backups held by our hosting providers are overwritten within 30 days. Emails you sent to support are kept for as long as needed to answer you, and for up to 12 months after that.
Deleting only some data
You can delete single workouts, diary entries and body weight entries in the app without deleting your account. For anything else, write to support@getranklift.com.